Returns
No Worries Return Policy
We Get It — Sometimes Tails Just Don’t Wag.
At No Worries Pets, we want you (and your furry best mate) to be completely happy with your purchase. If something’s not quite right, don’t stress — we’ve got your back with our No Worries Return Guarantee.
What You Can Return
Items in unused, original condition
Within 30 days of delivery
With original tags, packaging, and proof of purchase
Easy Returns
Reach out to us at [support@noworriespets.com.au] or through our Contact page.
Tell us what’s up — a photo or quick note helps us improve.
We’ll guide you through the return or exchange process — simple, no fuss.
Refunds & Exchanges
You can choose a full refund, store credit, or an exchange — whatever suits you best.
Once we receive your return and check it, refunds will be processed within 5–7 business days.
What’s Not Returnable
Items damaged due to misuse or wear and tear
Custom or personalised products
Items marked "Final Sale"
Our Promise
We stand by our products — and your pet’s happiness. If anything doesn’t meet your expectations, we’ll do everything we can to make it right.
"The smallest paw can leave the biggest print on your heart."
Because at No Worries Pets, It's more than a policy - it's a promise.